Shipping & Policies

OUR SHIPPING PRICES ARE BASED UPON FED EX RATES, THE WEIGHT OF YOUR PACKAGE WILL DETERMINE SHIPPING CHARGES, YOU WILL BE GIVEN THE OPTION AT CHECKOUT WHAT KIND OF DELIVERY SERVICE YOU WOULD LIKE i.e HOME DELIVERY OR 2nd DAY AIR.


LOCAL SAN DIEGO HOME DELIVERY SERVICE

For our San Diego customers we are offer a delivery service within a 10 mile radius. Orders must be at least $35.00 for this service, there is a $12.00 charge per delivery, you can call in your order to the shoppe at 619 683 2748 or place your order on the website any extra fees charged over $12.00 for shipping and thermal service will be refunded back to your card. Please leave a note in the comments section, which comes up at checkout, when ordering online that this order is for Home Delivery Service and a telephone number we can easily reach you at to schedule a drop off time. DELIVERY DAY CAN CHANGE WE WILL CALL TO CONFIRM THOUGH BEFORE WE ATTEMPT DELIVERY.

ALL OTHER WEBSITE CUSTOMERS

Hawaii & Alaska will be shipped by USPS at cost, we will contact you with exact costs, just choose Home Delivery as your option..

We can now accommodate orders that have a separate billing & shipping address, this will be completed at checkout. We apologise but we cannot ship to P.O. Boxes unless your order is for Hawaii or Alaska, however your billing address may be one.

For our overseas customers wishing to ship to friends & family in the United States please enter your postcode in the zipcode box & county in the State box.
If your order is a gift for someone please let us know in the comments section at checkout what message you would like placed in a card for you.

Pending availability all orders are normally shipped within 72 hours any orders received Thursday on will be shipped the following Monday so items will not sit in UPS warehouse over the weekend. If for any reason this is not possible, we will contact you will for further instructions.

* All products are subject to availability

* All prices are subject to change

* We use FED EX GROUND SERVICE for all orders unless shipping to Hawaii or Alaska, then USPS is used*, this will incur additional shipping charges we will contact you to advise you of these. 

*All frozen orders, or any orders requiring thermal shipping service, must be placed by phone. Please call us on 619 683 BRIT (2748) to place these orders.

* We are not responsible for inclement weather conditions that could melt or freeze your order

* You will be sent an email from FED EX  notifying you of your packages tracking no. to check the shipping status of your order click on www.ups.com and enter the FED EX  tracking number



~ RETURN POLICY ~

Products may be returned for replacement or refund within five (5) days of receipt. For us to issue a refund, your purchase must be returned with the shipping pre-paid. All returned items must be in their original packaging and in as NEW condition.

If any of your goods were damaged by shipping please contact us by phone and we will put a claim in with UPS. Please do not throw away damaged packaging or items, as they may be needed for insurance purposes.

Please call us at 619 683 BRIT (2748) and let us know of any problems before shipping the items back to us.


~ PAYMENT METHOD ~

We accept Visa, Discover and Master card on line. All payment is processed through a third party, Paypal uses SSL technology (Secure Server Software) and encrypts your personal information. You credit card information is NOT stored on UK Cornershoppes Server. All your personal information is used to process your orders, keep you updated and facilitate the ordering process.

You may also contact us at 619-683 BRIT (2748) and place your order over the phone.